Membership Fulfillment
- Membership activation occurs within 1 business day of payment
- Physical materials typically arrive within 7-10 business days via USPS First Class Mail
Cancellation Policy
- Memberships are non-transferable and represent a commitment for the full term
- Membership auto-renewals may be canceled prior to the renewal date through your account or by contacting our office
Refund Policy
- All membership purchases are final and non-refundable
- Exception requests can be submitted via https://www.nwtfs.org/contact-us/
- Any approved refunds will be processed within 7-10 business days
Contact Information
For questions or assistance regarding your membership:
- Website: https://www.nwtfs.org/contact-us/
- Phone: 940-692-1141
- Email: office@nwtfs.org
Last Updated: 2025-03-24